Manage Multiple Accounts

Last Modified 08/09/2024

You must be Registered Online to manage Multiple Accounts

Linking accounts 

This allows you to manage multiple accounts with one online profile

• Log into your account www.invoicecloud.com/wilsonvilleor 
• At the top of the screen, select "My Profile"
• From the drop down menu, select "Manage Accounts"
  • Matching Email Addresses
    • A list of accounts will appear with the same email address 
    • Click, "Add Account" for each account you would like to access 
  • Individual Account Add
    • Select "Add Account" (green box) 
    • From the pop-up box, select "Utility"
    • In the "Customer Name" box, type in the first 3 characters of your name as it appears on the bill
    • In the "Customer Number" box, type the 13 digit number located on your bill (no space or dashes)
    • Select "Search Accounts" and click on "Add to my Profile" (green box) 

individual preferences

• Each account will have their own preferences for Autopay and Paperless enrollment 
• From the dashboard select the box for "Autopay" and/or "Paperless" and follow the setup prompts 

un-linking accounts

• Log into your account www.invoicecloud.com/wilsonvilleor 
• At the top of the screen, select "My Profile"
• From the drop down menu, select "Manage Accounts"
• A list of connected accounts will appear
• Click the "+" sign next to the account you would like to remove
• Under "Account Settings", select "Remove this account from my Profile"