Dial-a-Ride Service Categories
Please mail your application to:
SMART ATTN: Transit Supervisor
29799 SW Town Center Loop E.
Wilsonville, OR 97070
Or drop it off at SMART's office:
SMART ATTN: Transit Supervisor
 28879 Boberg Road
Wilsonville, OR 97070
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  | 
 ADA Complimentary Paratransit  | 
 ADA Complimentary Paratransit- Conditional  | 
 
 Older Adults  | 
 
 Out-of-town  | 
| 
 What part of the application do I need to fill out?  | 
 SMART Dial-A-Ride Application PART 1 AND PART 2  | 
 SMART Dial-A-Ride Application PART 1 AND PART 2  | 
 SMART Dial-A-Ride Application PART 1 ONLY  | 
 SMART Dial-A-Ride Application PART 1 (PART 2 if applicable)  | 
| 
 
 
 
 Who is eligible?  | 
 
 Customers deemed eligible in accordance with ADA eligibility criteria  | 
 Customers deemed eligible in accordance with ADA eligibility criteria that live outside of required ADA coverage area but within city limits  | 
 
 
 
 Anyone at least 60 years old  | 
 
 Customers deemed eligible in accordance with ADA eligibility criteria and anyone at least 60 years old  | 
| 
 
 What are the hours of operation?  | 
 Monday-Friday 4:50am-8:40pm Saturday 7:30am-6:20pm  | 
 
 Monday- Friday 7:00am-6:00pm  | 
 
 Monday- Friday 7:00am-6:00pm  | 
 
 Monday- Friday 8:00am-3:30pm  | 
| 
 
 How far in advance can I set up a trip?  | 
 As early as two weeks prior (Up until the day prior for Saturday trips)  | 
 As early as two weeks prior (Up until the day prior for Saturday trips)  | 
 
 As early as two days prior  | 
 As early as two weeks prior Up until 5:00pm the day before  | 
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 How do I set up a trip?  | 
 Call SMART Dispatch Monday-Friday 8:00am-5:00pm (leave a message outisde of hours) or www.ridesmart.com/ transit/webform/ schedule-ride (Application must be mailed in prior to scheduling)  | 
 Call SMART Dispatch Monday-Friday 8:00am-5:00pm (leave a message outisde of hours) or www.ridesmart.com/ transit/webform/ schedule-ride (Application must be mailed in prior to scheduling)  | 
 Call SMART Dispatch Monday-Friday 8:00am-5:00pm (leave a message outisde of hours) or www.ridesmart.com/ transit/webform/ schedule-ride (Application must be mailed in prior to scheduling)  | 
 Call SMART Dispatch Monday-Friday 8:00am-5:00pm (leave a message outisde of hours) or www.ridesmart.com/ transit/webform/ schedule-ride (Application must be mailed in prior to scheduling)  | 
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 What does a trip cost?  | 
 
 Free  | 
 
 Free  | 
 
 Free  | 
 
 $3.00 one way  | 
| 
 Are the vehicles ADA accessible?  | 
 Yes  | 
 Yes  | 
 Yes  | 
 Yes  | 
| 
 
 
 Am I guaranteed a trip?  | 
 
 Yes, within a 2 hour window of requested time when scheduled by 11:59 the day prior.  | 
 Yes, Monday-Friday within a 2 hour window of requested time when scheduled by 11:59 the day prior.  | 
 
 
 No  | 
 
 
 No  |