Dial-a-Ride Service Categories

Please mail your application to:
SMART ATTN: Transit Supervisor
29799 SW Town Center Loop E.
Wilsonville, OR 97070

Or drop it off at SMART's office:
SMART ATTN: Transit Supervisor
 28879 Boberg Road
Wilsonville, OR 97070

SMART DIAL-A-RIDE FAQ

 

ADA  Paratransit 

ADA  Paratransit- Conditional

Seniors
(60 & over)

Out-of-town

What part of the application do I need to fill out?

SMART
Dial-a-Ride application
PART 1
AND PART 2
SMART
Dial-a-Ride application
PART 1
AND PART 2
SMART
Dial-a-Ride application
PART 1 ONLY
SMART
Dial-a-Ride application
PART 1 (PART 2 if applicable)

Who is eligible?

Customers deemed eligible in accordance with ADA eligibility criteria Customers deemed eligible in accordance with ADA eligibility criteria that live outside of required ADA coverage area but within city limits Anyone at least 60 years old Customers deemed eligible in accordance with ADA eligibility criteria and anyone at least 60 years old

What are the hours of operation?

Monday-Friday
4:50am-8:40pm
Saturday
7:30am-6:21pm
Monday- Friday
7:00am-6:00pm
Monday- Friday
7:00am-6:00pm
Monday- Friday
8:00am-3:30pm

How far in advance can I set up a trip?

As early as two weeks prior Up until 11:59pm the day before As early as two weeks prior Up until 11:59pm the day before As early as two days prior Up until the day of the trip As early as two weeks prior Up until 5:00pm the day before

How do I set up a trip?

 Call SMART Dispatch Monday-Friday 8:00am-5:00pm
(leave a message outside of hours) or
Use the scheduling form (application must be mailed in prior to scheduling)

What does a trip cost?

Free Free Free $3.00 one way or Monthly unlimited trip pass available Call for Details

Are the vehicles ADA accessible?

Yes Yes Yes Yes

Am I guaranteed a trip?

Yes, within a 2 hour window of requested time Yes, Monday-Friday within a 2 hour window of requested time No No